Mercedes-Benz · the long view

Cars built to last decades deserve a workshop that thinks the same way. Mercedes-Benz service that respects the engineering — and the wallet of the person paying for it.

Mercedes-Benz saloon parked in the Undarix workshop awaiting service
Marque experience

From W211 to the current C-Class.

Older Mercedes are an exercise in patience and procedure: a W211 SBC pump has its own dance, the W221 air-suspension system asks to be calibrated rather than guessed at, and a W212 needs the SAM modules read before anyone touches the wiring. We know those choreographies.

Newer Mercedes — the W205, W213 and W206 generations — need an online connection during coding and an XENTRY-equivalent platform to read the modules properly. We have the platform, the technicians trained on it, and the sense to know when a fault really does need a dealer's online programming token.

Common Mercedes work

Jobs we cost up week in, week out.

Service A & Service B

ASSYST-PLUS service plan adhered to, fluid grades to MB specification, and the digital book stamped exactly the way the dealer would have done it.

Air suspension & AIRMATIC

Air-strut replacement, valve block diagnosis, and the calibration afterwards. We supply the OE Continental or Bilstein strut depending on what suits the car and the budget.

7G & 9G transmission service

Conductor plate, valve body, and the gearbox-fluid renewal that keeps a 7G-Tronic alive past 120,000 miles. Done with the temperature procedure the manufacturer specifies.

OM651 & OM642 diesels

Injector seal renewal before the cylinder head is in trouble, swirl-flap removal where it's appropriate, and EGR cooler work. The diesel knowledge accumulates.

SBC & brake hydraulics

The infamous SBC pump on certain W211 cars — diagnosed properly, replaced where it's genuinely failed, and returned to spec.

SAM, COMAND & key work

Front and rear SAM diagnosis, COMAND infotainment faults, and spare key cutting and coding for the platforms we support.

Owner-friendly

Why Mercedes drivers end up sticking with us.

Mercedes drivers are usually keeping the car. Our job is to help that happen — by quoting honestly on what really needs replacing, by spotting the brake-fluid moisture creep before it costs an ABS module, and by writing down the known-issue list for the model so you can plan the next two years of ownership rather than firefight it.

If you have a stack of dealer invoices and you are not sure which of them were necessary, bring them in. We are happy to read them with you and tell you what the next sensible service item actually is. No charge — that's just a coffee and a conversation.

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